Aging and Adult Informational Assistance
The Information & Assistance (I&A) helpline is a program of Contra Costa County’s Employment & Human Services Department. Seniors, adults with disabilities, and caregivers may call I&A to speak with knowledgeable social workers to get information, referrals to other services, and assistance with solving problems.
Social Workers will listen to your needs, and provide information and referrals to community services that may be able to help you. Find these free services and information:
- Support groups for caregivers of seniors or disabled adults
- Information on health issues related to aging
- Housing resource listings, including low-cost housing
- Information on special transportation services
- Emergency food resources and nutrition sites
- Resources for hiring in-home help
- Resources for government and veterans’ benefits programs
Landlines in Contra Costa, call toll free 1-800-510-2020
Cell phones or outside Contra Costa, call 925-229-8434
Learn more about the Information & Assistance helpline.
Meals on Wheels Diablo Region Care Management Services
Connecting with resources can be overwhelming. Our Care Managers can help. They are trained, experienced professionals who work with older adults and their families to assess their needs and provide solutions to many different issues. The Care Management team's priority is to solve problems and empower clients to become self-sufficient.
Your Care Manager will facilitate family communication and work with adult children to design and implement a care plan for a parent. They will monitor progress and make sure that the senior’s goals are met. To learn more, call 925-937-8311 to schedule a phone/virtual appointment or visit Care Management.
Contra Costa Senior Legal Services
CCSLS is sponsoring a Free Wills clinic for Walnut Creek Seniors. Clinics are held on the first Monday of the month from 1:30 p.m. and 3:30 p.m. by appointment only. Free simple wills are available to seniors with low incomes and limited resources. No trusts please. To learn more and make an appointment, please call (925) 609-7900. If you want to know more about the Simple Wills Clinic, you can read about it here.
Ombudsman Services of Contra Costa
Ombudsman Services of Contra Costa is a mandated organization created to serve seniors who reside in nursing homes, and ensure adequate care in these facilities.
Contra Costa County Senior Peer Counseling
Senior Peer Counseling is available for virtual and phone call appointments. You can meet with your counselor to talk through anything that is on your mind or how to accomplish your goals. Senior Peer Counselor volunteers are trained and supervised by mental health professionals.
Call 925-521-5653 (for English, Spanish and Cantonese) or email abran.aviles-scott@cchealth.org. Find out more on their website.
Governor's Office Meals for Seniors and other State resources
Information on "Restaurants Deliver: Home Meals for Seniors," fraud protection, Adult Protective Services and the Alzheimer's Association is available on the Governor's office site.
Health Insurance Counseling & Advocacy Program
HICAP provides free, unbiased education, counseling, and advocacy about Medicare and related health insurance, including long term care insurance. Confidential individual counseling is provided by trained volunteer counselors registered with the California Department of Aging. HICAP helps people understand how Medicare works and how to make informed choices about their coverage.
HICAP also helps with Medicare claims and appeals, provides information to people who need extra help with the costs of their health care, and helps with referrals for legal assistance for health insurance matters when necessary.
Visit the HICAP website or call 925-655-1393.
Learn more about Medicare and your options.
Choice in Aging
Choice in Aging provides a combination of medical, social, and therapy services for frail adults, while giving respite to their caregivers.
Additional Resources
Visit our Directory of Aging + Adult Resources.